Shipping policy
Shipping Information
We strive to ensure that your orders are processed and delivered efficiently. Below is detailed information regarding our shipping process, delivery times, and rates.
Delivery Times
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- Orders are typically delivered within 2-5 business days.
- Delivery times may vary due to stock availability or the destination.
- If there are any unexpected delays, we will notify you promptly.
Delivery Methods
We partner with trusted courier services to ensure your order is delivered safely and on time.
- All packages are fully tracked for your convenience. You will receive tracking information once your order has been dispatched
- Orders under £50 will be delivered via Royal Mail Tracked 24. Orders over £50 will allow you to select your preferred carrier. Either: Royal Mail Tracked 24, Parcelforce 24, UPS Standard. In Limited quantities at varying times Coffee Machines may be available for enhanced next day delivery, this delivery method will be provided to you at checkout if applicable
Shipping Rates
- All Orders are delivered for free with our selected delivery services
Order Processing Times
- Orders placed before 3:00 PM GMT are typically processed on the same business day.
- Orders placed after 3:00 PM GMT or during weekends/holidays will be processed on the next business day.
International Shipping
Currently, we only ship within the UK. We are exploring international shipping options and will update this policy once they become available.
Additional Notes
- Delivery times are estimated and may vary slightly due to external factors such as weather conditions, courier delays, or peak holiday periods.
- If your package is delayed beyond the estimated delivery window, please contact our support team at info@coffeecabinet.co.uk, and we’ll assist you promptly.
Damaged or Lost Items
- If your order arrives damaged, please notify us within 48 hours of delivery.
- If your order does not arrive within the estimated time, please contact us for assistance. We will liaise with the courier to locate or replace your item as necessary.
Contact Us
If you have any questions about your order or our shipping policy, please feel free to contact us at:
- Email: info@coffeecabinet.co.uk
- Phone: 03301331290
- or use our Customer Support Page Here